Before you start

Use this service to contact us by email, telephone, webchat or post.

You can also use this service to ask a question or to make a comment, compliment or complaint.

If you are contacting us about something that is causing an immediate danger to someone's safety, it is classed as an emergency. You should contact us by telephone to report an emergency on 0300 131 2 131, rather than using our online form. Our opening hours are Monday and Tuesday 9am to 5pm; Wednesday 9.30am to 5pm; Thursday 9am to 5pm and Friday 9am to 4.30pm. Dial 999 outside office hours for our emergency service.

Detailed information about the services we provide is available on our website, including online services allowing you to apply, book, pay and report.

If you need to contact us about something else, we'll ask you a few short questions to check whether it's something you can do online and ensure we have enough information to deal with your query.

By using this form you agree to our legal terms. For more information on how we use your information you can view our privacy notices.